Our Privacy Policy
This privacy policy is for this website https://madebyonandon.com and owned by ON&ON Creative Systems Ltd and governs the privacy of its users who choose to use it. By using this site, you consent to the collection, use and transfer of your information under the terms of this policy.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
1. The website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national and European laws and requirements for user privacy.
2. Security
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks.
3. Cookies
Like many websites and online services, this website uses cookies to enhance functionality and performance. The cookies used on this website are for the function of the enquiry form(s) and Google Analytics.
The quick enquiry form uses cookies known as temporary session cookies. They are destroyed once the process is complete or ended (e.g. once the form is submitted). They do not store personal data and are not used for any tracking or monitoring purposes.
Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains. Find out more information on the Google Analytics privacy policy.
Use of our website deems your acceptance of the use of cookies.
4. Service availability
We try to ensure continuous availability of the site and all the services available on it, but accept no responsibility for the consequences of interruptions or delays, however caused. We may, additionally, alter the design and specification of the site at any time.
5. Links to external websites
Occasionally we will provide a link to an external or third party website. Please note that ON&ON Creative Systems Ltd is not responsible for the data, policies, content or security of these linked sites and you therefore indemnify ON&ON Creative Systems Ltd from any liability resulting from your use of these websites. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
6. Limitation of liability
Our liability, and the liability of our third party suppliers, for any loss or damage suffered by you as the result of your use of this site is limited to your actual direct damages and, except in the case of fraud, excludes any loss of future earnings, profit or prospects or any consequential or speculative loss. As required by law, this exclusion does not extend to death or personal injury caused by our negligence.
7. Data protection and privacy policy
ON&ON Creative Systems Ltd online service is committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website at www.madebyonandon.com remains private, and is only used for the purposes set out in this policy.
8. The information we collect and how we use it
The personal details you submit via the enquiry form(s), are held and used by us for the purpose of answering your enquiry. We need these details to be able to process a reply. We do not disclose this data to any other person outside ON&ON Creative Systems Ltd or any other company.
9. Changes to our privacy policy
This privacy policy may be changed by ON&ON Creative Systems Ltd at any time. If we change our privacy policy in the future, we will set out those changes here, so that you will always know what personal information we gather, the purposes we might use it for and to whom we might disclose it.
10. Access to your personal data
You have the right at any time to ask us for a copy of the information supplied by you that we hold. We have the right to charge an administrative fee for this service. If you would like to make a request for information, please contact Studio@madebyonandon.com
11. Data Retention
We will not retain your information for longer than is necessary for our business purposes or for legal requirements.
If you wish to obtain a copy of the information we hold about you, please contact us at the address at the bottom of this policy. Before responding to your request we may ask you to verify your identity. With all requests we will endeavour to respond in a timely manner.
12. Governing law
These terms and conditions shall be interpreted in accordance with English law and all disputes shall be decided by the English courts
13. Email Disclaimer
The information in any e-mail (and/or document attached) sent by or on behalf of the ON&ON Creative Systems Ltd is confidential and may be legally privileged and/or contain copyright material of ON&ON Creative Systems Ltd. This information is intended solely for the use of the named addressee. If you are not the named addressee of an email from ON&ON Creative Systems Ltd, please notify the sender immediately and do not disclose, copy or distribute the contents to any other person.
Any contractual representations contained therein on behalf of ON&ON Creative Systems Ltd must not be taken as final, and are entirely subject to contracts signed formally by an authorised representative of this organisation.
Whilst ON&ON Creative Systems Ltd takes all reasonable precautions to ensure that e-mails are virus free, no responsibility will be taken for viruses transmitted from its systems.
14. Email Newsletter
This website occasionally operates an email newsletter program, used to inform users about our products and services supplied by this website. Users can sign up through an online automated process should they wish to do so but do so at their own discretion. Users may sign up manually to the newsletter through prior written agreement with the user.
Newsletter subscriptions are taken in compliance with UK Spam Laws. All personal details relating to the newsletter are held securely and in accordance with the European General Data protection Regulation 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
15. Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.