How to Buy

We provide a free of charge planning service where we will design with you the most suitable shelving system. You can either call us, email us or use our online shelf-builder to help send an enquiry direct to our planning team. If you would like to see more of the shelving we can arrange; to send you samples, meet you at our London showroom or arrange a site visit. Below are some simple steps to help you purchase a system.

1. MEASURE YOUR SPACE
Please measure the area where you want to position your shelves. This should be two measurements, one for the width and one measurement for the height. Use a tape measure to take the measurements in centimeters or millimeters and a photograph is always useful. (you can download our measurement guide for more information).

2. TELL US WHAT YOU WANT
We have a series of shelving options that can be viewed on our website in ‘Shelving Systems’. Tell us which shelving options and finish/s you are interested in, what you want to display or organise, how many shelves, depth of shelves, if you want lighting, accessories, self install or if you need our installation service.

3. PLAN WITH US
Our planning service is there to demonstrate the best way to configure the shelving system where we will help recommend the best layout as well as combinations of sizes and finishes. We will provide you with drawings to demonstrate how your system can be designed and how they are best located within your space. Pricing quotations will be supplied with the drawings, just place the order when you are happy with both the design and quotation.

4. PLACING YOUR ORDER
Once you are happy with your design and quotation we will send you an invoice, this will include our payment details. To place the order we require a 50% deposit and 100% payment before delivery. Our made to measure systems can currently take between 2-4 weeks to arrive once the order has been placed, however we advise on lead times during the quotation stage. Once your system has been assembled in our workshop we will contact you to arrange the delivery.

5. DELIVERY
As all of our orders are unique, delivery prices will be confirmed during the quotation stage so long as a delivery address is provided. UK charges vary between £5-100 for a one man delivery depending on the size, quantity of order and your location. Orders of long shelving may require up to two people to deliver and can cost up to £250, otherwise all other orders are delivered by a single person boxed to your front door. A signature is required by the receiver and packages will arrive during business hours 9am – 5pm unless otherwise stated. For any international deliveries we will advise on cost and the delivery service during the quotation stage.

6. INSTALLATION
If you would like ‘supply only’ we will provide you with the correct setting out drawings and fixings for your walls (see our installation guide in the download section). If you do not want to install the system yourself, a competent builder or handyman will be able to fit your shelves. Alternatively we can provide a cost for our installation team to install the system. Please provide the installation address at the quotation stage so that we can check if our installation service is available in that area.